Testimonials

My call was immediately answered, with no waiting. My information was quickly taken and a link was sent to my email in order to add a new vehicle to an existing account. In less than 5 minutes, that email arrived and it took me less than five minutes to complete. In an hour I had confirmation that the new vehicle had been added to our account with all the dollar amounts included. VERY FAST, efficient, and kind service. Thank you!!!!

-Agent: Ruby Truong-

Janette was very polite and helpful with getting my landlord policy started.

Trudy was very helpful and saved me a lot from my 2017 home policy with another company so I rcently made the switch. She was fast efficient and responsive. I do cost comparisons and Heinrich w/ Trudy worked for me. I used Heinrich 2002-2015 and  then switched to another company. That was a mistake! I am now back with Heinrich for 2018 and you should give them a try too. Ask for Trudy. She remembered me from 2015!

Ruby was very helpful in helping me make my Flood insurance payment. I had attempted to do it myself with flood insurance carrier and was unable to. She handled it for me in a very professional way.

As years pass, HIG continues to earn every bit of our patronage. Not only do they continue to help keep our premiums low for home and auto, their customer service is ALWAYS on point. My most recent auto policy update handled by Ruby was fast and thorough as always. Previous interactions with Trudy, Shannon, and Billy were just as quick and easy. I love doing business with these guys.

Amazing customer service! Mrs. Trudy and the entire staff at HIG are always looking out for you the customer to find the best rates an service for all polices . Prompt response to any questions & concerns you may have.

Thank you Marisa for helping me find the best insurance for my house, your knowledge and friendliness helps too.

Always prompt and completed service. Agent~Ruby Truong

Shannon was SO AWESOME! My husband and I were shopping around for homeowners and possibly auto insurance. We are first time home buyers so the task was a daunting one. Shannon was very responsive and helpful. She answered all our questions and even helped us save a little money on our auto insurance policies. I spoke with several insurance agents and companies through this process and Shannon was by far the nicest and quickest to respond to our inquiries and request. Thanks for making the process so smooth!!!

I have always had excellent service with this agency. I have been a customer for years and always utilize their website. I highly recommend this agency. I just requested replacement auto insurance cards and received them within an hour! Agent~Ruby Truong