Testimonials

Please take a few minutes to share some specific examples of how we helped and what you liked about us. For example:

How would you rate your overall satisfaction with us? Which agent assisted you?
Additional comments?
Lastly, do we have your permission to post your testimonial to our website?

Thanks, and as always we appreciate your business.

Jeannette Garza

Shanon was very polite, patience and answered all my questions.
All information was sent promptly, she even offered to give me a reminder call to set policy up

Ben and Rhonda Hargrove

Our experience with Shannon Boll was outstanding. She provided accurate and prompt information by telephone and email, enabling our in person meeting to be seamless. This young lady knows her business and how to treat customers. We were very happy with Shannon and the results.

teresa kumelski

Fast and competent service with complete information.

Michael Stalling

I am a person of few words,I would like to say Trudy dotted all the i’s and crossed all the t’s. I am old school so it’s good to see good customer service now day’s.

Michelle Munoz

Janette has done an outstanding Job helping me with all of my insurance needs. She is very professional and polite thank you for always being so attentive to the customers needs.

Sally Whittington

Ruby handled my request quickly and professionally. She not only answered my question, but sent me and email with the info I needed. Great work! Thanks, Ruby!

Sylvia Gonzalez

Shannon Boll is an angel and has assisted me with my insurance needs for years. She’s very knowledgeable, friendly, and goes out of her way to help and provide me with the best coverage out there. She’s the BEST!!

Helen Casey

Ruby was very helpful and pleasant to speak with over the phone. Got my bill paid without delay. Thanks!

Jack Spiers

Marisa was very professional yet friendly and open about all of the policy details. She is a valuable asset for HIG.

Nyree Johnson

Ruby was amazing! She addressed my concerns regarding my policy and 2/14/18 and she even followed up with me before the end of the day to let me know my issues was resolved. I called back on today (2/16) because I was trying to make my payment and she remembered me. She offered to help me get my payment posted and emailed me my receipt again before the end of the work day. Thank you Ruby for positive attitude and great work ethics!

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