Testimonials

I’ve been with HIG for years and it never ceases to amaze me how good of customer service they give, Shannon Boll is fantastic. If you get lucky even to work with Shannon she is total and consummate professional.

We really appreciate Shannon Boles’ help in getting us set up with new home and auto policies this year. Our previous carrier went up 50% on the home policy and almost 25% on auto policy. Even though I know it is a challenging environment at this point in time, Shannon was persistent and got us equivalent coverage that saved us hundreds of dollars. Thanks so much for your help.

Ruby has been exceptional from my first contact with her until completing the fulfillment of my insurance needs! She is awesome!

Ruby was an outstanding agent to work with. I admired her promptness in finding me a great policy, her patience in answering all my questions, and her help in guiding me through the process flawlessly. I definitely would recommend her to all my family and friends.

Shannon was fantastic to work with. She explained everything and was quick in responding to our correspondences and questions. She was always pleasant and worked to help us in our Homeowners Insurance needs. Thank you Shannon!

My dad found this company then he died 12-25-2018 my mom had to learn so much cuz dad took care of us She does not like Technology Ruby is the BEST!!!! Please give her a Huge raise , mom wanted me to add that

Ruby is very easy to reach, always prompt in her reply’s and very professional.

Staff and service are excellent!

I have been in the customer service industry for 35 years. Service is extremely important to me. Shannon was amazing!! Shannon was very professional and responded to all of my questions a timely manner. We ended up with the best solution for me. I highly recommend.

Ruby Truong was such a helpful agent. She walked me through the entire process and answered all of my questions. She was very thorough and completed the process in a very timely manner.